Privacy Policy
This Privacy Policy explains what personal data Easy Move ("we", "us", "our") collects, how we use it, and your rights in relation to that data. Easy Move is the trading name of EASYMOVE CONSULTING LTD (Company number 17052854), registered in England & Wales with its registered office at 128, City Road, London, EC1V 2NX, United Kingdom. By using our website or contacting us through the contact form, you agree to the practices described below.
1. Data We Collect
1.1 Information you provide
- Full name.
- Email address.
- Phone number (optional).
- Company name (optional).
- Service interest selected from the form.
- The contents of the message you send us.
1.2 Information collected automatically
- Standard server logs (IP address, browser type, pages visited, timestamps).
- Analytics data via Google Analytics 4 (see Section 5).
2. How We Use Your Data
- To respond to your inquiry and provide the services you have requested.
- To coordinate with partner providers when delivering coordinated travel services on your behalf.
- To improve the website and our services.
- To meet legal, accounting and regulatory obligations.
3. Legal Basis
We process personal data on the following legal bases: your consent (for example when you submit the contact form), the performance of a contract or pre-contract steps, our legitimate interests in operating and improving our services, and compliance with legal obligations.
4. Sharing With Third Parties
We do not sell your personal data. We may share it only:
- With partner providers when this is necessary to deliver a service you have requested (for example a hotel booking or charter coordination).
- With service providers that support our operations (email delivery, hosting, analytics) under appropriate confidentiality and data-processing terms.
- Where required by law or competent authority.
5. Cookies & Analytics
We use Google Analytics 4 to understand how visitors use our website. Google Analytics may set cookies in your browser to collect aggregated, mostly anonymous statistics. You can opt out by adjusting your browser settings or by using the Google Analytics Opt-out Browser Add-on.
If we add additional trackers in the future (for example Meta Pixel) we will update this Policy and request consent where required.
6. Data Retention
- Contact-form submissions are retained for as long as necessary to respond to and follow up on the inquiry, and thereafter for record-keeping for up to 36 months.
- Analytics data is retained according to Google Analytics' default retention settings.
- Engagement records are retained for the period required by applicable accounting and tax law.
7. Data Security
We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss or alteration. No system is fully immune to risk, but we work with reputable infrastructure providers and review our practices regularly.
8. Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data, where appropriate.
- Restrict or object to certain processing.
- Request a portable copy of your data.
- Withdraw consent at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at info@easymoveconsulting.com.
9. International Transfers
Some of our service providers (for example Google Analytics) operate from outside your country. Where data is transferred internationally, we rely on appropriate safeguards such as standard contractual clauses or equivalent mechanisms.
10. Changes
We may update this Privacy Policy from time to time. The "Last updated" date above indicates when the Policy was last revised.
11. Contact
For privacy-related questions, please contact info@easymoveconsulting.com.
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